Does AlPrints.ca create or sell designs?
ALPrints.ca is a premium printing service that brings your creative visions to life. We print the designs, photos, or artwork you provide, ensuring that your custom creations are uniquely yours. While our website features inspiring examples to spark ideas, we don’t sell pre-made designs or copyrighted content. This gives you complete freedom to design with confidence and originality.
If you need help creating or refining a design, we also offer professional design services. Visit our Professional Design Services page for more information on how we can assist you in bringing your ideas to life.
Why We Don’t Charge GST or PST
At ALPrints.ca, we’re proud to be a small, family-run business. As our sales are currently below the threshold required to collect GST or PST, we’re able to pass those savings directly to you.
When our business grows and reaches the mandatory sales threshold, we’ll begin collecting these taxes as required by law. Until then, enjoy the benefit of tax-free purchases while supporting a local small business.
Thank you for being a part of our journey!
What sizes are available for the Aluminum Prints?
Our Aluminum Plates are all 1.15mm thick and we offer the following sizes for our Aluminum Plates:
- 305mm x 457mm (12" x 18")
- 305mm x 305mm (12" x 12")
- 206mm x 270mm (8.11" x 10.6")
What aspect ratios do I need to use for my art?
To ensure your designs fit perfectly on our products without distortion, use the following aspect ratios:
- Aluminum Prints:
- 305mm x 457mm (12 x 18 inches):
- Portrait Orientation: 343:501
- Landscape Orientation: 501:343
- 305mm x 305mm (12 x 12 inches):
- Square Orientation: 1:1
- 206mm x 270mm (8.11 x 10.6 inches):
- Portrait Orientation: 103:135
- Landscape Orientation: 135:103
- 305mm x 457mm (12 x 18 inches):
- Tumblers:
- Use a 232:214 aspect ratio for designs to fit seamlessly around the tumbler.
By adhering to these aspect ratios, your artwork will maintain its proportions and look professional when printed. For the best results, create your designs in high resolution (at least 300 DPI). If you’re unsure about adjusting your design, contact us for assistance. We’re happy to help!
Can I customize the size of my print?
At ALPrints.ca, we offer prints in three standard sizes to maintain the premium quality and consistency of our products:
- 305mm x 457mm (12" x 18")
- 305mm x 305mm (12" x 12")
- 206mm x 270mm (8.11" x 10.6")
We do not offer custom sizes at this time, but our available options are designed to suit a variety of needs and spaces.
What resolution or quality do you recommend for uploaded images?
We recommend uploading high-resolution images (300 DPI or higher) to ensure the best print quality. However, if your image is lower resolution, we can use AI upscaling tools to enhance it before printing. This allows us to achieve optimal results even with less-than-ideal source files.
Difference between Classic Aluminum Prints and HD Aluminum Prints?
At ALPrints.ca, we are committed to delivering premium-quality aluminum prints. Previously, we sourced aluminum plates from a vendor whose materials showed a subtle surface texture when viewed at certain angles or under specific lighting. While this texture is barely noticeable when viewed at a normal angle and distance, it can be seen up close or under direct light.
To ensure we meet the highest standards, we transitioned to a new vendor for our HD Aluminum Prints, which feature a completely smooth, high-gloss surface with no visible texture, providing a flawless, polished finish.
The Classic Aluminum Prints are the remaining stock of materials from our previous vendor. They still deliver the same vibrant colors, scratch resistance, and 1.15mm aluminum durability but are being offered at a more affordable price due to the subtle texture.
These prints are only available until the current stock is sold out and will not be offered again. For an affordable option with minor texture under specific conditions, Classic Prints are a great choice. If you prefer a smooth, polished finish, we recommend our HD Aluminum Prints.
What kind of finish do the aluminum prints have?
All of our aluminum prints come with a glossy finish that enhances the depth and color, making your images pop with a sleek, modern look.
Are aluminum prints durable?
Yes, they are incredibly durable and resistant to elements like water and scratches, making them a lasting choice for displaying your favorite images.
How do I clean my aluminum prints?
A soft, damp cloth is perfect for cleaning the surface. Avoid abrasive cleaners to protect the glossy finish.
How do I hang my aluminum print securely?
For indoor use, we provide a convenient mounting solution designed to make displaying your aluminum prints effortless. Each HD Aluminum Print comes with custom-designed, 3D-printed mounts that include a built-in level, ensuring your print hangs perfectly every time.
In addition, we include multiple mounting options to suit your needs:
- Drywall anchors and screws for a secure installation.
- Command Strips for damage-free mounting without putting holes in your walls.
If you prefer to use a magnetic sticker to attach your print to a magnetic surface (e.g., refrigerators or boards), you can purchase these separately. Let us know at the time of your order so we can omit attaching the hanging hardware. If you decide later to switch mounting methods, the hardware can be removed easily as it is attached with Double-Sided Heavy Duty Tape (3M VHB).
For step-by-step instructions on how to hang your prints, visit our How to Hang Your Aluminum Prints page.
These versatile options ensure your stunning HD Aluminum Print is displayed securely and beautifully in any space.
Can these aluminum prints be displayed outdoors?
Our aluminum prints are designed primarily for indoor display to maintain their vibrancy and quality over time.
Can I use aluminum prints in areas with high humidity, like bathrooms?
While our aluminum prints are water-resistant, we recommend placing them in less humid environments to preserve their longevity and vibrancy.
Can I see a proof of my design before printing?
Yes, we provide a proofing process for all orders. You will receive an email with a proof of your design, which you’ll need to review and approve before we proceed with printing. Please carefully check all details, including spelling and design elements, as we print exactly what you approve. Any errors in the approved proof are the customer’s responsibility.
How long does it take to process and ship an order?
Orders are typically processed within 3-5 business days and shipping times vary based on your location. You’ll receive tracking information once your order is shipped.
How are shipping charges calculated?
We integrate directly with trusted shipping services like Canada Post. This allows us to provide real-time pricing directly from their platforms. To see the shipping options and costs available for your order, simply enter your address in the cart during checkout. This ensures you get accurate and transparent rates based on your location.
Do you ship internationally?
Currently, we only ship within Canada and the USA.
What materials are your tumblers made from?
Our tumblers are crafted from high-quality double-wall stainless steel.
How long do the tumblers keep drinks warm or cold?
They are designed to keep your drinks warm or cold for 12 to 24 hours, perfect for all-day hydration.
Are the tumblers dishwasher safe?
To preserve their insulation capability and finish, we recommend hand washing your tumbler with mild soap and water.
What comes with the tumbler?
Each tumbler comes with a lid and silicone bottom.
Can I sell my art through ALPrints.ca?
Yes! If you’re an artist or photographer interested in showcasing and selling your work, we’d love to partner with you. Through our Artist & Photographer Showcase program, customers can order prints featuring your artwork, and you’ll receive a commission on every sale.
Please note that a one-time setup fee applies to cover the cost of preparing your artwork for our platform. For more details and to learn how to get started, visit our Artist & Photographer Showcase page.
This is a great opportunity to share your creativity with a wider audience while partnering with a premium printing service.
What if my order arrives damaged?
We take great care to ensure your items arrive in perfect condition. All prints are packed securely with protective wrappings, and we use custom 3D-printed inserts to prevent movement during shipping. Despite these precautions, if your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage. We’ll work with you to resolve the issue promptly.